LSS Step-By-Step Flow
You'll receive a push notification on your Marble devices prompting you to review the scheduled Legal Strategy Session. The LSS is scheduled with you based on your calendar availability and service preferences. Simply navigate to either the Marble Desktop Home or the Marble Attorney App to review and accept the LSS.
Accepting the LSS:
There’s a 3 hour window to accept the LSS invite. HERE is how you can accept on your Marble Attorney App and HERE is how you can accept in your Marble Attorney Home.
System Hours are Monday-Friday, 8 AM-8 PM of your local time
The system automatically looks for an alternative co-counsel if the LSS is not accepted within 3 hours
If you are the only co-counsel available at that time, it will auto-accept and book with you.
You will get an email confirmation and the LSS will be in your Marble applications
Declining the LSS:
The system is pulling from the availability, services preferences, and counties you set, so you should not have to decline often, if ever.
There may be a situation where you were scheduled an LSS out of your service expertise or desired location. If this occurs, please contact Marble’s Co-Counsel support team and they will help you adjust accordingly so this does not happen again.
In the event you decline an LSS due to a scheduling conflict, it is our expectation that you are proactively updating your digital calendar availability accordingly. If your calendar is not continuously updated, the system will book LSS appointments with you which increases the likelihood of canceling events.
At Marble, it is our goal to connect you with potential client case matters that you want to take at a time and date you indicate you are available, so declining should be infrequent, therefore ensuring you are spending time on what you love most, practicing the law!