Introducing: Marble's new tiered system
Transparent system to help every co-counsel grow while delivering exceptional service to clients. Marble’s tiering structure gives attorneys the tools, support, and recognition they need, wherever you are in your journey. Whether you're building a strong foundation or ready to take things to the next level, this system makes it easier to see where you stand, what support is available to you, and how to grow from here.
This guide walks you through how the system works, what each tier unlocks, and how you can move between them.
Built to help you thrive
We know outstanding legal work happens when attorneys are equipped with the right tools and support. This new, tiered system is designed to:
Keep you focused on what matters most: great client outcomes
Offer clear, actionable paths for growth
Match support to your goals and performance.
Celebrate consistency and high performance
This system reflects what you told us you need to thrive — more support, clear paths to growth, and transparency around expectations.
Your benefits — and how to unlock even more
All attorneys who co-counsel with Marble receive our core benefits — from marketing and billing support to time-saving tools and full control over your caseload.
Marble Premier is designed to provide additional support and recognition for attorneys who manage higher caseloads while consistently delivering quality service.
The table breaks down the benefits by tier, so you can see exactly what Premier unlocks.
Paralegal support
This table highlights how that support works in Marble Core (pooled paralegal support) versus Marble Premier (dedicated 1:1 paralegal support), so you can see exactly what you get at each level.
Understanding thresholds:
We assess eligibility based on three core metrics that reflect your ability to consistently deliver excellent client outcomes at scale:
Conversion: At least 26% of potential clients convert to new clients after the Legal Strategy Session.
Services taken: 40+ new services or additional service opportunities.
Client satisfaction: At least 90% of clients stay through service(s) closures.
These are the minimum thresholds for Premier consideration. Most Premier co-counsels exceed them, averaging over 60 services, a 30% conversion rate, and 96% client satisfaction.
*Performance metrics are calculated based on the previous 90 days
Meeting these thresholds makes you eligible for additional benefits, including dedicated support and more. Higher performance is required to unlock the full set of Premier perks, like bonus opportunities and priority access to new features. (See the full benefit breakdown on the previous page.)
How movement between tiers works
Your tier status isn’t fixed — it reflects your ongoing performance and impact.
If you reach Premier thresholds, you’ll have a one-month period to maintain that level of performance. After that month, you’ll receive a confirmation email and immediate access to Premier benefits.
If your performance drops significantly below Marble’s expectations, we may reduce your visibility to potential clients and limit the number of new opportunities coming your way. If that happens, we’ll reach out directly to support you and explore the best next steps to help you improve.
We want to hear from you!
We’re introducing these tiers to help you grow with clarity based on feedback from many of you. As always, we want to know what you think! Have thoughts or suggestions? Fill out our quick feedback form.