Enhanced 24/7 AI-Powered Client Chat
Clients now have enhanced 24/7 access to an AI-powered chat that answers questions about their case instantly and accurately—freeing you from routine inquiries so you can focus on what matters most.
Why this matters:
Your clients can now get immediate answers about case status, upcoming events, payments, and next steps—without waiting for office hours or interrupting your legal work.
What clients can get help with:
Real-time case status and updates
Upcoming court dates and deadlines
Payment history and billing questions
Legal team contact information
Emotional support during stressful moments
How this benefits your practice:
Fewer routine interruptions for basic case questions
Happier clients who get instant answers 24/7
More time for legal work instead of administrative queries
Your role:
Encourage clients to use the chat feature in their Marble Home for quick questions. It’s designed to handle most routine inquiries and escalate to human support when needed. Also remind them to use their Marble email and share case updates in Marble Home so the AI can provide the most accurate information.